At Lokzy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this policy carefully. By using Lokzy, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Account information: Your name, email address, date of birth, and profile photo when you create an account.
- Profile data: Bio, interests, and other optional information you add to your profile.
- Content: Messages, meetup descriptions, photos, and reviews you create on the platform.
Information Collected Automatically
- Location data: Approximate location to show nearby meetups and connect you with people in your area. We never store or share your exact GPS coordinates.
- Device information: Device type, operating system version, and unique device identifiers for push notifications and security.
- Usage data: How you interact with the app, including pages viewed, features used, and session duration.
2. How We Use Your Information
We use the information we collect to:
- Provide our service: Show relevant meetups near you, enable messaging, and connect you with others.
- Improve your experience: Personalize meetup recommendations and improve app functionality.
- Ensure safety: Detect and prevent fraud, abuse, harassment, and other harmful activities through AI-powered content moderation.
- Communicate with you: Send meetup reminders, important updates, and service-related notifications.
3. Location Data
Location is core to Lokzy's functionality. Here is how we handle it responsibly:
- We use approximate location only (neighborhood-level) to show nearby meetups. We never store or display your exact coordinates to other users.
- Location data associated with meetups is automatically cleaned up after the meetup ends.
- You can disable location sharing at any time in your device settings or within the Lokzy app settings. Some features may be limited without location access.
4. Data Sharing
We do not sell your personal data. We never have and never will.
We only share data with trusted service providers who help us operate the platform:
- Email delivery: To send you account verification emails and important notifications.
- Cloud storage: To securely store photos and other media you upload.
- AI moderation: To automatically detect and remove harmful content and ensure community safety.
All service providers are bound by strict data processing agreements and may only use your data to perform services on our behalf.
5. Data Retention
- Active accounts: Your data is retained for as long as your account is active and needed to provide our services.
- Account deletion: When you request account deletion, all your personal data is permanently deleted within 30 days. This includes your profile, messages, meetup history, and any uploaded content.
- Anonymized data: We may retain anonymized, aggregated data (that cannot identify you) for analytics and service improvement purposes.
6. Your Rights
You have the following rights regarding your personal data, in accordance with GDPR, KVKK, and other applicable data protection laws:
- Access: Request a copy of all personal data we hold about you.
- Export: Download your data in a portable format.
- Correction: Update or correct inaccurate personal information.
- Deletion: Request permanent deletion of your account and associated data.
- Restriction: Request that we limit how we process your data.
- Objection: Object to the processing of your data for certain purposes.
All of these rights can be exercised directly through the Settings section of the Lokzy app, or by contacting us at privacy@lokzy.app.
7. Cookies and Tracking
Lokzy is a mobile application and does not use browser cookies. We use minimal tracking to understand app usage and improve our service. We do not use any third-party advertising trackers or sell data to advertisers.
8. Children's Privacy
Lokzy is intended for users aged 18 and older. We require age verification during registration. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has created an account, we will promptly delete it and all associated data.
9. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Secure password hashing using BCrypt.
- JWT-based authentication with short-lived access tokens.
- Rate limiting to prevent abuse.
- Regular security audits and monitoring.
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws, including GDPR and KVKK.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of Lokzy after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
- Email: privacy@lokzy.app
- Data Controller: Lokzy Team